Do I need to have an existing website to have online ordering?

No. You do not need an existing website. Local Serves will create an online ordering site for you that will contain your business name in the URL. The website provided will contain all the information necessary for customers to purchase your food for pick up or delivery.

I have my own website. How do I get online ordering for my shop?

If you have your own website, Local Serves will link the online ordering site directly to your existing website.

Do I need to buy any specific hardware?

Yes. All that is required is a special printer that we can supply to you at a very reasonable price. Nothing else is required, not even an internet connection. Our special printer is a standalone printer that automatically prints orders received by your website.

Do I need to buy any specific hardware or devices?

No. Local Serves will provide you with a rent-free device to capture your online orders. The device remains the property of Local Serves for the duration of the agreement and upon expiration or termination of the agreement the device must be returned to Local Serves – refer to our Merchant Terms & Conditions

Do I need to have a POS?

No. Our online ordering software does not require a POS to receive online orders. However, if you are looking for a fully integrated POS and Online Ordering solution, please visit deliverit.com.au

What payment options are available to my customers?

Local Serves allows your customer to pay via Mastercard, Visa, or they can make payments via Paypal, Apple Pay and Google Pay.

What customer data can I access?

Local Serves will pass your all customer data; including but not limited to:

  • First Name
  • Last Name
  • Address
  • E-mail Address
  • Phone Number
Additionally, as a Local Serves client you get access to all your sales and operational data allowing you to make more informed business decisions. Whether it's menu or customer analysis we've got it all, and it's yours.

How much does it cost?

Local Serves does not charge a set-up or device fee, there is a per transaction fee for each order processed through Local Serves - to find out more, Contact Us today.